Remote security services that watch over your sites 24/7
Remote video solutions combine innovative and cost-efficient state-of-the-art security services. Our monitoring officers watch your sites from our Security Operations Center 24 hours a day, in English and Thai, and act the moment something happens. Built for businesses that want protection across multiple sites without adding guards at every gate.
Overview
What our remote security services do for you
If you use traditional CCTV and monitoring, it is likely you have one staff member or guard concurrently monitoring numerous CCTV feeds. This is almost an impossible task, yet companies pay good money every day for this service just in case the monitoring officer gets "lucky". Our remote services take luck out of the equation.
Remote video solutions are an innovative approach to traditional passive CCTV monitoring. Cameras are supplemented with motion detectors and loudspeakers so that our off-site monitoring officer can view activity as it happens on critical cameras, engage and issue warnings to the intruder, and alert security personnel on site or a mobile responder. The result is an active electronic barrier, an intrusion detection system, and a time-stamped video record of every event and response with high quality images and sound.
From the same Security Operations Center we also monitor fire, intrusion, technical and panic alarms around the clock. When an alarm activates, our officers direct the appropriate response according to your procedures and report the incident back to you. People, technology and clear procedures work together, so you get a response instead of a recording.
How we work
Integrated remote security built around you
Remote services can stand alone or support your on-site and mobile security. You might use remote video monitoring at night, alarm monitoring for all your sites, remote access control for doors and gates, and lone worker protection for staff on the move.
We’ll help you choose the right mix, based on your risks, opening hours and budget. As your needs change, we can add or adjust services without major disruption.
Benefits
Why clients choose our remote services
Industries
Industries we serve
Remote monitoring works best where large or empty areas need protection outside working hours, or where valuable goods sit in transit or in storage. These are the sectors we already serve across Thailand.
If you have a question, need help, or want to learn more about our solutions, we are here to help you. Please give us a call or send us a message, and our team will get back to you.
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FAQ
Frequently asked questions about Remote security services
Have questions about Securitas Remote Services? Find answers to common questions about remote monitoring, technology-enabled security solutions, incident response, and how our remote security services help organizations improve protection, reduce risks, and maintain business continuity.
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Remote services cover active CCTV monitoring through our remote video solutions, and 24/7 monitoring of fire, intrusion, technical and panic alarms from our Security Operations Center. Cameras can be supplemented with motion detectors and loudspeakers so our officer can warn an intruder directly. Every event is captured as a time-stamped video record with images and sound.
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Most traditional setups rely on one person watching many feeds at once, which is almost impossible to do well. Our monitoring officers work with motion detection that brings the critical camera to their attention the moment something moves. That turns passive viewing into an active electronic barrier with a real response behind it.
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The monitoring officer views the live feed and verifies what is happening, then issues a voice warning through the loudspeaker. Historically more than 90 % of intruders leave immediately. If needed, we notify your representatives, dispatch a mobile unit, or summon local police, fire or medical services, following the procedures agreed with you.
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We price remote services based on factors such as the number of sites, the type and volume of alarms, the number of cameras, the level of monitoring and any lone worker devices or apps. Our aim is to provide a solution that balances risk reduction and cost. We’ll explain the pricing structure clearly and can offer different options so you can choose what works best.
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It depends on your site, your risk hours and what you need to protect. Many clients use officers during operating hours and remote monitoring at night and at weekends. Our consultants assess the site first and recommend the balance before you invest in cameras or headcount.
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If you already have suitable cameras and connectivity, connecting a site to our Security Operations Center is usually quick. If new cameras, detectors or loudspeakers are needed, the timeline depends on the site survey, hardware and installation. We confirm a realistic schedule after the site assessment.
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