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    Remote security services that watch over your sites 24/7

    Remote video solutions combine innovative and cost-efficient state-of-the-art security services. Our monitoring officers watch your sites from our Security Operations Center 24 hours a day, in English and Thai, and act the moment something happens. Built for businesses that want protection across multiple sites without adding guards at every gate.

    Four Securitas operators monitor cameras and events on screens in the operations center.

    Overview

    What our remote security services do for you

    If you use traditional CCTV and monitoring, it is likely you have one staff member or guard concurrently monitoring numerous CCTV feeds. This is almost an impossible task, yet companies pay good money every day for this service just in case the monitoring officer gets "lucky". Our remote services take luck out of the equation.

    Remote video solutions are an innovative approach to traditional passive CCTV monitoring. Cameras are supplemented with motion detectors and loudspeakers so that our off-site monitoring officer can view activity as it happens on critical cameras, engage and issue warnings to the intruder, and alert security personnel on site or a mobile responder. The result is an active electronic barrier, an intrusion detection system, and a time-stamped video record of every event and response with high quality images and sound.

    From the same Security Operations Center we also monitor fire, intrusion, technical and panic alarms around the clock. When an alarm activates, our officers direct the appropriate response according to your procedures and report the incident back to you. People, technology and clear procedures work together, so you get a response instead of a recording.

    Securitas monitoring centre operator managing CCTV and security systems in South Africa

    How we work

    Integrated remote security built around you

    Remote services can stand alone or support your on-site and mobile security. You might use remote video monitoring at night, alarm monitoring for all your sites, remote access control for doors and gates, and lone worker protection for staff on the move.

    We’ll help you choose the right mix, based on your risks, opening hours and budget. As your needs change, we can add or adjust services without major disruption.

    Security operators working in a modern control room, monitoring multiple CCTV screens that display live surveillance footage of indoor and outdoor environments, while using computers and communication equipment at a desk.

    Benefits

    Why clients choose our remote services

    Prevention, not just evidence
    The monitoring officer intervenes while the intruder is still on the perimeter. Historically more than 90 % run away the moment they are challenged through the camera, so the incident ends before anything is lost.
    Someone is always watching
    Monitoring runs 24 hours a day from our Security Operations Center, staffed by officers fluent in English and Thai. Nights, weekends and public holidays are covered without extra scheduling on your side.
    Cost-efficient coverage
    Remote monitoring extends protection to sites and hours that would be expensive to guard physically. You add coverage where you need it instead of adding headcount at every location.
    A record you can rely on
    Every event and every response is captured as a time-stamped video record with high quality images and sound. Useful for insurance, investigations and internal follow-up.
    The right response, fast
    Depending on what the camera shows, we notify your representatives, dispatch a mobile unit or summon local police, fire or medical services. The escalation path follows the procedures you agreed with us.
    Scales across your sites
    Whether you run one warehouse in Samut Sakorn or sites in Bangkok, Chonburi, Chiang Mai and Phuket, all of them are monitored from the same center under one set of procedures.

    Industries

    Industries we serve

    Remote monitoring works best where large or empty areas need protection outside working hours, or where valuable goods sit in transit or in storage. These are the sectors we already serve across Thailand.

    Get in Touch

    If you have a question, need help, or want to learn more about our solutions, we are here to help you. Please give us a call or send us a message, and our team will get back to you.

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    • FAQ

      Frequently asked questions about Remote security services

      Have questions about Securitas Remote Services? Find answers to common questions about remote monitoring, technology-enabled security solutions, incident response, and how our remote security services help organizations improve protection, reduce risks, and maintain business continuity.

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